Hunter Water's Customer and Community Advisory Group

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Hunter Water's Customer and Community Advisory Group (CCAG) is an advisory forum made up of community representatives who provide advice on customer and community interests.

The Group is Chaired by Councillor Paul Le Mottee, representative of Port Stephens Council.

The CCAG enables two-way, open communication between Hunter Water and local councils, customer representatives, and environmental and community organisations. In recent years the group has provided advice and feedback to Hunter Water on topics including:

  • pricing reviews
  • treatment plant upgrades
  • flooding in the lower Hunter
  • land developments within our drinking water catchments
  • improving the health of Throsby Creek

The CCAG's charter is available here.

Hunter Water's Customer and Community Advisory Group (CCAG) is an advisory forum made up of community representatives who provide advice on customer and community interests.

The Group is Chaired by Councillor Paul Le Mottee, representative of Port Stephens Council.

The CCAG enables two-way, open communication between Hunter Water and local councils, customer representatives, and environmental and community organisations. In recent years the group has provided advice and feedback to Hunter Water on topics including:

  • pricing reviews
  • treatment plant upgrades
  • flooding in the lower Hunter
  • land developments within our drinking water catchments
  • improving the health of Throsby Creek

The CCAG's charter is available here.

  • Are you interested in helping shape Hunter Water's strategic direction?

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    about 2 months ago

    Hunter Water is seeking expressions of interest to join its Customer and Community Advisory Group (CCAG).

    The CCAG meets quarterly on a Tuesday morning and includes representatives from across the Greater Newcastle and Lower Hunter region. The CCAG helps inform Hunter Water's strategic programs and direction, planning, decision making and operational responses, providing valuable two-way feedback on a range of important issues.

    Consistent with the CCAG Charter, we are seeking EOIs for representatives with any of the following backgrounds:

    • Business
    • Organisations representing low income households
    • Customers living in rural and urban fringe areas
    • Residential customers
    • Local government
    • Pensioners
    • Customers with disabilities
    • First Nations people and Indigenous Australians
    • Customers from culturally and linguistically diverse backgrounds
    • Residential consumers, and/or
    • Environmental groups.

    Further information, and Membership Nomination Forms, are available here.