What are my responsibilities as a property owner when it comes to my recycled water plumbing?
It is the property-owner’s responsibility to make sure the plumbing on their property meets Australian standards.
We have previously written to all property-owners to let them know if they need to organise plumbing repairs as a result of defects found during our inspection of each properties.
If you have not had this work completed by a licensed plumber we strongly suggest you do so before recycled water is provided. All plumbing work should be completed by a licensed plumber. If you need any more information about work which may be required on your property please contact us.
How do I check if there is a cross-connection between my drinking and recycled water pipes?
The drinking water and recycled water pipes at your property must be completely separate from each other. Hunter Water’s contractor, H.L. Mullane, inspected all homes to ensure this was the case and there are no cross connections on your property.
If you have had any plumbing work completed since our inspection, we advise you to complete a simple self-check to make sure there are no cross-connections.
We suggest you complete this cross-connection check once a year.
1. Turn off your drinking water meter. Leave the recycled water meter (purple) on.
2. Slowly turn on each hot and cold tap in the laundry, sink, bath and shower, one by one. Each tap should run dry after a very short time (less than thirty seconds). If a tap continues to run, it may be attached to the recycled water supply. This is called a cross-connection, and you should contact Hunter Water urgently. Turn off each tap.
3. After all taps have run dry, flush all toilets. Each toilet should refill normally as they are connected to the recycled water supply.
4. Disconnect your washing machine and run the tap it was connected to. If it runs dry, your washing machine is connected to drinking water. If the tap continues to run, it is connected to recycled water. Some property owners elected to have their washing machines connected to recycled water – this is fine.
5. If you would like to check your dishwasher, bidet or any other device, test it now. These appliances should not run because the drinking water has been turned off (see step 1). If they do run, they are connected to recycled water and you should call Hunter Water immediately.
6. Now go outside and test each tap. The outside taps connected to drinking water should run dry. The outside recycled water (purple) taps should continue to run as normal.
7. Make sure all taps are turned off. Slowly turn your drinking water meter back on. Please note to turn all taps on slowly next time, as there may be air in the pipes for a short time.
* Our friendly team is pleased to answer questions and give advice, but any plumbing problems within your property are the responsibility of the property owner.
What is recycled water?
Why is recycled water being provided?
When will recycled water be introduced?
Recycled water is expected to be delivered to Chisholm from 6 May 2019. (Customers in Gillieston Heights will receive recycled water from 31 May 2019. We will contact customers in Thornton North directly to let them know about recycled water connections to their homes.)
Is recycled water safe?
What can I use recycled water for?
What can't I use recycled water for?
Where will my recycled water come from?
How much drinking water will using recycled water in my home save?
How much do I pay for recycled water?
Why does my recycled water plumbing have purple fittings and removable taps?
The taps which provide recycled water have purple fittings so they can be easily identified. Recycled water is provided to flush toilets and for taps outdoors. Some homes will also have a recycled water tap in the laundry for connection to the washing machine (if this option was chosen by the property owner when the house was built).
Removable taps are provided outside to help ensure the water is not accidently used instead of drinking water, for example when filling swimming pools or for children to play under sprinklers.
Why do I need to use a licensed plumber?
I am a landlord, what should I do to prepare?
I am a tenant. What should I do to prepare?
We will send information about using recycled water to all homes, to ensure tenants are aware recycled water is being provided. Please contact us if you have any questions.
What is a home plumbing inspection?
What if the inspection identifies that some repairs need to be made?
When H L Mullane undertake the inspection it is possible that they may find one or more items that need to be repaired. The home plumbing inspection is free of charge, but further plumbing work is the responsibility of the property owner.
Can I use recycled water to water my fruit trees and vegetable garden?
Can I wash my dog using recycled water?
Can I fill my outdoor fish tank using recycled water?
Can I use recycled water in my pool?
What happens if the recycled water plant needs maintenance? Will I still have water available?
It’s possible that from time to time the recycled water plant won’t produce recycled water. For example during maintenance. If this happens there is a backup water main connection at the treatment plant to ‘top-up’ the water supply to the recycled water network.
Is recycled water subject to water restrictions?
Will the recycled water smell different to drinking water?
Why haven’t I been receiving recycled water up until now?