Recycled Water - Gillieston Heights

Recycled Water Gillieston Heights

Delivering recycled water to Gillieston Heights on Thursday 21 November 2019

The recycled water plants are now ready to provide you with recycled water and you will begin receiving it on Thursday 21 November 2019.

Always use the water supplied through your recycled water (purple) taps for recycled water purposes only:

  • Toilet flushing
  • Washing cars, paths and external walls
  • Watering lawns and gardens, including fruit trees and vegetable gardens
  • Washing laundry in a washing machine

Recycled water reminders:

  1. Your recycled water meets the Australian Guidelines for Water Recycling. It’s treated to a very high standard and is disinfected. However, recycled water is not suitable for drinking, cooking, using in the kitchen, in the bathroom for bathing, showering, bidets, filling pools and spas, for children’s outdoor water play equipment.
  2. Only use a licensed plumber. This is to ensure that no ‘cross connections’ between the drinking water and recycled water plumber are accidentally made on your property.
  3. Check your recycled water plumbing has the correct fittings, labelling, is colour-coded (purple), and tap handles are removed when the taps are not in use. This will help ensure recycled water is used appropriately at your home.

Delivering recycled water to Gillieston Heights on Thursday 21 November 2019

The recycled water plants are now ready to provide you with recycled water and you will begin receiving it on Thursday 21 November 2019.

Always use the water supplied through your recycled water (purple) taps for recycled water purposes only:

  • Toilet flushing
  • Washing cars, paths and external walls
  • Watering lawns and gardens, including fruit trees and vegetable gardens
  • Washing laundry in a washing machine

Recycled water reminders:

  1. Your recycled water meets the Australian Guidelines for Water Recycling. It’s treated to a very high standard and is disinfected. However, recycled water is not suitable for drinking, cooking, using in the kitchen, in the bathroom for bathing, showering, bidets, filling pools and spas, for children’s outdoor water play equipment.
  2. Only use a licensed plumber. This is to ensure that no ‘cross connections’ between the drinking water and recycled water plumber are accidentally made on your property.
  3. Check your recycled water plumbing has the correct fittings, labelling, is colour-coded (purple), and tap handles are removed when the taps are not in use. This will help ensure recycled water is used appropriately at your home.
  • Thank you, and introducing Mara Consulting

    over 1 year ago

    Home plumbing inspections have now been been completed on 97% of homes in Chisholm and 88% of homes in Gillieston Heights. We would like to thank the property owners, tenants and real estate agents who have helped achieve this great result. It is good to see so much support for the introduction of recycled water.

    All homes need to have the free home plumbing inspection before recycled water is introduced. The inspection is to ensure there are no interconnections between the drinking water pipes and the recycled water pipes at the home. It will also ensure all fittings are in...

    Home plumbing inspections have now been been completed on 97% of homes in Chisholm and 88% of homes in Gillieston Heights. We would like to thank the property owners, tenants and real estate agents who have helped achieve this great result. It is good to see so much support for the introduction of recycled water.

    All homes need to have the free home plumbing inspection before recycled water is introduced. The inspection is to ensure there are no interconnections between the drinking water pipes and the recycled water pipes at the home. It will also ensure all fittings are in place and recycled water taps and fittings are colour coded and labelled. This is to reduce to chance of occupants of the property accidentally using recycled water instead of potable (drinking quality) water for drinking, cooking, bathing.

    Hunter Water has engaged a local communications firm, Mara Consulting, to help us contact the last few residents and book in their home plumbing inspections. If you haven't contacted us as yet, representatives from Mara Consulting will call you or knock on your door over the next week or two. The representatives will carry photo identification and a letter of introduction from Hunter Water. They do not need to enter your house. Mara Consulting has a great deal of experience working with community members on major projects so we are sure you will be in capable hands.


  • REMINDER Interruption to your (RECYCLED) water supply Sunday 14 October 2018 from 10pm

    over 1 year ago

    There will be a third interruption to the (RECYCLED) water supply for most residents of Gillieston Heights from 10pm Sunday 14 October until the Monday morning at 4am,

    Things did not go as smoothly as we had hoped last night, so this third water outage is needed. Please accept our apologies for any inconvenience this causes you.

    This testing is necessary to ensure both out recycled water and drinking water mains are completely independent from each other (with no possible cross-connections) and the recycled water system is ready to receive actual recycled water, from the new recycled water plant at...

    There will be a third interruption to the (RECYCLED) water supply for most residents of Gillieston Heights from 10pm Sunday 14 October until the Monday morning at 4am,

    Things did not go as smoothly as we had hoped last night, so this third water outage is needed. Please accept our apologies for any inconvenience this causes you.

    This testing is necessary to ensure both out recycled water and drinking water mains are completely independent from each other (with no possible cross-connections) and the recycled water system is ready to receive actual recycled water, from the new recycled water plant at Farley, in a few weeks time. (Up until now, drinking water has been supplied through the recycled water mains.)

    If you see our employees in your area don't hesitate to ask us questions at any time (night or day). We are always happy to talk to you and your feedback is valuable. Quite a few residents came to say hello last night - thank you for your time. We are pleased to have the opportunity to talk to you and meet you face to face.


  • REMINDER Interruption to your (RECYCLED) water supply Thursday 11 October 2018 from 10pm

    over 1 year ago

    There will be a second interruption to the water supply for most residents of Gillieston Heights tonight from 10pm until Friday morning at 4am.

    This interruption will ONLY be for the water supplied through your RECYCLED water system (purple meter). This means that between the above times you may not have water available for toilet flushing, outdoor taps, and possibly machine washing in the laundry (if you have the washing machine connected to your recycled water system).

    Please accept our apologies for this inconvenience. This work is required to allow us to test our water and recycled water mains in...

    There will be a second interruption to the water supply for most residents of Gillieston Heights tonight from 10pm until Friday morning at 4am.

    This interruption will ONLY be for the water supplied through your RECYCLED water system (purple meter). This means that between the above times you may not have water available for toilet flushing, outdoor taps, and possibly machine washing in the laundry (if you have the washing machine connected to your recycled water system).

    Please accept our apologies for this inconvenience. This work is required to allow us to test our water and recycled water mains in preparation for providing recycled water from the Farley Recycled Water Treatment Plant to customers in Gillieston Heights.

  • REMINDER Interruption to your water supply Tuesday 9 October from 10pm until 4am on Wednesday 10 October

    over 1 year ago

    There will be an interruption to the water supply from 10pm on Tuesday 9 October until 4am on Wednesday 10 October.

    Please accept our apologies for this inconvenience. This work is required to allow us to test our water mains in preparation for providing recycled water from the Farley Recycled Water Treatment Plant.

    If this water interruption will affect your property you were advised by letter.

    *If necessary, two more water supply interruptions will occur from 10pm on Thursday 11 October and from 10pm on Sunday 14 October (both ending 4am the following day). We will confirm here if these...

    There will be an interruption to the water supply from 10pm on Tuesday 9 October until 4am on Wednesday 10 October.

    Please accept our apologies for this inconvenience. This work is required to allow us to test our water mains in preparation for providing recycled water from the Farley Recycled Water Treatment Plant.

    If this water interruption will affect your property you were advised by letter.

    *If necessary, two more water supply interruptions will occur from 10pm on Thursday 11 October and from 10pm on Sunday 14 October (both ending 4am the following day). We will confirm here if these interruptions are going ahead.

  • Planned water outages – Gillieston Heights

    over 1 year ago

    Planned water outages – Gillieston Heights

    There are three planned water supply outages in Gillieston Heights for the following times:

    1. From: 10pm on Tuesday 9 October Until: 4am on Wednesday 10 October

    2. From: 10pm on Thursday 11 October* Until: 4am on Friday 12 October*

    3. From: 10pm on Sunday 14 October* Until: 4am on Monday 15 October*

    *The second two water interruptions will only occur if we need more time to complete the work, however, customers should be prepared for these interruptions to go ahead.

    These outages are for water supplied via Hunter Water’s potable water and recycled...

    Planned water outages – Gillieston Heights

    There are three planned water supply outages in Gillieston Heights for the following times:

    1. From: 10pm on Tuesday 9 October Until: 4am on Wednesday 10 October

    2. From: 10pm on Thursday 11 October* Until: 4am on Friday 12 October*

    3. From: 10pm on Sunday 14 October* Until: 4am on Monday 15 October*

    *The second two water interruptions will only occur if we need more time to complete the work, however, customers should be prepared for these interruptions to go ahead.

    These outages are for water supplied via Hunter Water’s potable water and recycled water systems.

    These essential water outages are to allow for checking of our mains as part of the preparation to introduce recycled water from the Farley Treatment plant to parts of Gillieston Heights.

    Note: Approximately 850 customers have been advised by letter (sent 27 September 2018) of these water outages.

  • If your property will be receiving recycled water please call to book your free Home Plumbing Inspection

    over 1 year ago

    If you rent or own a home in Gillieston Heights it's time to book your free Home Plumbing Inspection. The inspection will ensure there are no 'cross connections' between your drinking water and recycled water plumbing systems.

    Please call Jessica at H L Mullane on (02) 4960 7986.

    If you rent or own a home in Gillieston Heights it's time to book your free Home Plumbing Inspection. The inspection will ensure there are no 'cross connections' between your drinking water and recycled water plumbing systems.

    Please call Jessica at H L Mullane on (02) 4960 7986.

  • H L Mullane to provide home inspections for recycled water customers

    over 1 year ago

    Hunter Water has appointed H L Mullane to complete the home inspections for approximately 770 customers in Gillieston Heights. These homes will begin receiving recycled water later in 2018. The home inspections are to ensure the recycled water plumbing system at each home is in good condition and there are no 'cross connections' with the drinking water supply.


    Mullane is one of the largest specialised contracting companies in NSW and employs more than 230 people. The company has been providing gas, plumbing, drainage, roofing and electrical services to Hunter customers since 1925, and has provided services to Hunter Water for...

    Hunter Water has appointed H L Mullane to complete the home inspections for approximately 770 customers in Gillieston Heights. These homes will begin receiving recycled water later in 2018. The home inspections are to ensure the recycled water plumbing system at each home is in good condition and there are no 'cross connections' with the drinking water supply.


    Mullane is one of the largest specialised contracting companies in NSW and employs more than 230 people. The company has been providing gas, plumbing, drainage, roofing and electrical services to Hunter customers since 1925, and has provided services to Hunter Water for more than 25 years.

    Hunter Water will soon write to customers in Gillieston Heights with more information about the home inspections, and asking for property owners and tenants to contact Mullane to book their home inspection.