Recycled water – Thornton North

Thank you for your ongoing patience as we progress with works to introduce recycled water to your home and 40 others in Thornton North. Unfortunately, further delays in finalising customer plumbing compliances and operational difficulties have pushed the connection back to October 2021. However, we are continuing to work closely with NSW Health to test and review the system and will provide more information on the connection date closer to the time.

As part of our preparations to introduce recycled water, we need to undertake work on the pipeline to remove any cross connections within the water and recycled water network.

What should I expect?

The interruption is for your recycled water system, this means recycled water will not be available for toilet flushing, outside taps and to your washing machine. (To use your toilet during the interruption, you may like to fill a bucket and use it to ‘flush’ your toilet.) There will be no disruption to your drinking water connection.

The interruption will occur:

• Tuesday 8 June 2021 from 4pm until 6am the following day
• Thursday 10 June 2021 from 4pm until 6am the following day

Possible changes in water colour after the work

Once the water supply to the recycled water network is re-established, it’s possible you may notice some discoloured water in both the drinking and recycled water systems, which is due to sediment dislodging inside the pipes. Discoloured water is not considered a health concern, however, if your washing machine is connected to the recycled water network (via a purple fitting) we suggest you do not wash clothes until the water runs clear.

If you notice cloudy or discoloured water, you should run a tap for a few minutes. Hunter Water will have work crews checking for discoloured water, and will flush the mains if necessary. If you run your taps, and your water still appears cloudy or discoloured, please contact Hunter Water on 1300 657 657.

We are currently working with customers to address cross-connections.

If your home has been deemed non-compliant you will receive a letter in the coming weeks outlining the defects to be rectified by a licensed plumber. This work will need to be completed by 5 February 2021 ready for connection in March 2021.

We will be in touch in March 2021 regarding a more accurate connection date for customers.

So far we have completed the bulk of the excavation and installation of the recycled watermain, along Government Rd and behind our site compound, on the corner of Government Rd and Raymond Terrace Rd.

We have completed the under bore of Darlaston Avenue, crossing of Government Rd and the crossing of Raymond Terrace Rd.

We will be completing the drilling works around Settlers Blvd toward the end of this month, with Mullanes excavation and installation crews to follow.

We are now ready to continue along Raymond Terrace Rd from Thornton heading towards Chisholm.

More updates will come in the next few weeks.

Thank you again for your patience and understanding over this time.

Hunter Water's contractor H L Mullane and Sons will be beginning construction on the recycled water pipeline between Thronton and Chisholm in the upcoming fortnight. Construction will start from Thornton, near Government Rd and Darlston Ave intersection.

There is a site compound being erected next week on the corner of Government Rd and Raymond Terrace Rd, Thornton.

In the meantime, if you’d like to know more about the construction please contact our Project Manager Gil Hanrahan gil.hanrahan@mullane.com.au

For all other project related enquiries please contact Hunter Water’s recycled water team on 1300 657 000 or recycledwater@hunterwater.com.au

HL Mullane & Son (HLM) is working in your area on behalf of Hunter Water. They will start in late September and the project is due to be completed by mid December however, the timing may change slightly depending upon weather and operational requirements.

Advisement letters will dropped in the direct area of construction over the coming week.

Today customers were sent a letter informaing them about the upcoming recycled water connections and preperations for this connection to occur. Customers will be required to contact us directly via email recycledwater@hunterwater.com.au or call or text 0419 350 374 to book in a time for the inspections to occur. These inspections will take 30 mins or less and can occur between 7am and 4:30pm on one of the following dates; Thursday 8 Oct, Friday 9 Oct, Monday 12 Oct and Tues 13 Oct. Please contact us using the above details to secure a time.

The final stage of Hunter Water's recycled water scheme is to connect customers in Thornton North to the existing recycled water network in Chisholm. Work to construct the 2km pipeline between Chisholm and Thornton North will soon begin. If you own property along where the new pipeline is being installed we will contact you soon.